Privacy policy

1. Overview

MYP Corporation complies with Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy sets out the MYP Corporation Pty Ltd (MYP Corporation) privacy obligations to you and explains the types of personal information that we may collect, hold, use and with whom the information is shared. It also sets out how you can contact us if you have any queries or concerns about this information.

Personal information means information which identifies you as an individual or from which your identity can be reasonably ascertained.

This Privacy Policy relates to personal information we collect and handle about our Subscribers (as defined in the Terms and Conditions), users, visitors to our website and members of the public.

2. Collection of personal information

The type of personal information we collect includes organisation name, individual name, contact details, records of your communications and interactions with us, details/history of preferences, interests and behaviour relating to transactions, products, services and activity with our online services. Transaction details related to MYP subscriptions and other provided products and services are also collected.

In order to provide our products and services, personal information including but not limited to that stated above, is required to be collected.

Where you provide us with personal information about someone else, you must have their consent to do so and they must understand that such information will be used in accordance with this Privacy Policy.

• Unsolicited information
  If personal information is collected from public sources for direct marketing purposes, MYP Corporation will take reasonable steps to advise these recipients of how their information will be used and how to opt-out of receiving communications via an email broadcast or campaign.We may also collect personal information on third parties including from public sources, and product and service suppliers for internal use.

3. Legal basis for collecting and using information

All personal information collected by MYP Corporation is solely used for our business functions and activities. MYP collects and uses your information in order to:

1. Improve our services to you
2. Fulfill our commitments to you
3. Protect your interests
4. Provide our products and services
5. Comply with our legal obligations
6. Communicate with you

In relation to Europe’s General Data Protection Regulation (GDPR), MYP does not collect or store any unsolicited information from people from the EU.

4. Storage of personal information

The security of your personal information is important to us and we will take reasonable steps to protect this information from misuse, loss, unauthorised access, modification and disclosure. We adhere to accepted industry standards to protect the personal information submitted to us, both during transmission and on receipt. No method of transmission is 100 per cent secure. As such, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. It is also important to note that credit card details provided for payments are not held by MYP.

MYP Corporation makes every effort to ensure the data we store is up-to-date. If we are notified that held information is incorrect, this information will be updated with the correct details or removed from our records if accurate details cannot be obtained. Once your personal information is no longer needed, we will take reasonable steps to securely destroy or permanently de-identify the personal information.

MYP Corporation’s digital information is stored on servers within Australia. MYP Corporation takes all reasonable steps to ensure that it deals with reputable entities for the purposes of securely storing personal information. Where a user of the system is domiciled overseas or travels overseas, they will be able to access information from the system as a user of the system in overseas locations.

5. Handling and use of collected personal information

We handle and use your personal information in connection with providing and administering our products and services. This can include processing payments, verifying your identity, communicating with you, maintaining and updating our records, and dealing with enquiries or support requests from you.

Collected information may also be used on an ongoing basis to provide marketing communications by email or telephone. This may include news, information about our activities and general promotional material which we believe may be useful to you. You can opt-out or unsubscribe from email communications at any time by clicking the relevant links provided in these emails. To opt-out of direct marketing telephone communications, call MYP Corporation on +61 7 3393 2833 or email marketing@mypcorp.com

We may aggregate information from our Subscribers and their clients, customers, officers, employees, contractors, consultants and affiliated commercial entities for the purpose of preparing reports and providing services. In such circumstances, we will ensure that individuals and organisations remain anonymous.

MYP Corporation employees who are involved in the handling of personal information are made familiar with this Privacy Policy and must adhere to all terms contained within.

MYP Corporation complies with its legal obligations in relation to notifiable data breaches and has an updated plan to ensure compliance with those requirements, including notification to the Office of the Australian Information Commissioner and affected individuals of certain types of data breaches, and is able to promptly respond to any suspected data breaches.

6. Disclosure of personal information

We will only use your personal information for the purpose for which it was collected and any directly related purpose. We will not disclose your personal information to anyone without your consent, unless required to do so by law. Your information may be accessed by the MYP Certified Partner by whom you were introduced to MYP or if a commercial relationship is held between you and an MYP Certified Partner.

As part of providing our services, MYP Corporation may disclose your personal information to third party suppliers and contractors of services, banks or other financial institutions, customers, our professional advisers and our external service providers that provide services to us. In these cases, MYP Corporation expects these organisations to protect the privacy of that personal information.

Where you subscribe to a benchmarking service, reports generated for this service will use anonymous aggregated data.

7. Online services and “cookies” policy

You can access our website home page (www.mypcorp.com) and browse these sites without disclosing personal information. When completing an enquiry or any other form on the websites, you will be required to provide the personal information necessary for MYP Corporation to respond to your request and this information may be stored.

We utilise “cookies” on our websites and in the MYP application which enable us to monitor traffic patterns and to serve you more efficiently if you revisit these sites. An automated “cookie” notification will appear when visiting our site for the first time to give you instructions on how to disable “cookies” if you do not wish to use this function.

A variety of information is also recorded in relation to interactions with our websites and the MYP application. This can include information about software versions used, device identifiers (like IP address), location data, dates, times, referring websites, and user activity such as links clicked and functionality errors.

If you do not wish to have your personal information collected in this manner, you must refrain from using the MYP websites and MYP application (including general user or subscriber services).

8. General Data Protection Regulation (GDPR)

MYP has applied features that comply with the European Union’s GDPR obligations.

A “cookie” notification applies when visiting the MYP website for the first time that includes general information and instructions on how to disable “cookies”

Recipients of emails from MYP’s eMarketing module will have increased profile management functionality

Opt in settings options will be available on eMarketing module functions for users engaging with clients in the European Union

9. Access, enquiries and complaints

You are entitled to access any personal information relating to you which has been collected by us. If you wish to update or delete your personal information, or have a query or complaint regarding the collection or use of your personal information, please contact us: